Healthcare & life sciences · Snowflake

Bupa Creates a Healthier and More Innovative Data Ecosystem With Snowflake

Public case study · not a Metric Oak engagement

Reduction in data ingestion times: 90%
Availability for contact center data: 99.9%

What happened

The story in brief

An international health insurer and provider wanted a more connected data ecosystem to put customers first. Unifying data on Snowflake enabled new AI use cases that help connect patients with the right treatment faster.

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AMN Healthcare
$2.2M
Estimated annual savings, while storing 50% more data
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Marketscan
60%
Cost savings for clients accessing MarketScan real-world data via Snowflake
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NYC Health + Hospitals
5 minutes
to equip users with updated membership data, down from five days

Related insights

Frequently asked questions

What results did Bupa report?

Bupa reported 90% reduction in data ingestion times; 99.9% availability for contact center data, according to its customer story published by Snowflake.

Which platform and technologies did Bupa use?

Bupa used Snowflake, including Cortex AI.

How do these results compare with other healthcare & life sciences programs?

See our healthcare & life sciences benchmark for median cost reductions and speed-ups across published results in the industry.

Source

Customer story published by Snowflake: Bupa Creates a Healthier and More Innovative Data Ecosystem With Snowflake (opens snowflake.com in a new tab) on snowflake.com. Figures as published, retrieved 27 October 2026. The summary above is Metric Oak's own. This is not a Metric Oak engagement.

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