Healthcare & life sciences · Databricks
Austin Health: Combating COVID-19 with data and ML
Public case study · not a Metric Oak engagement
- Patients using COVID Care remotely
- 30K+
- Patients, staff and visitors screened for COVID-19
- 300K+
- Patient engagement success rate
- 75%
What happened
The story in brief
A Melbourne tertiary health service had to rethink care delivery during COVID-19. Building data science and screening capabilities on Databricks in Azure, it supported remote patient care and screened hundreds of thousands of patients, staff and visitors.
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Data platform engineering
Databricks, Snowflake and Fabric built to production standards. Senior engineers, fixed scope, measured results.
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Related insights
Frequently asked questions
What results did Austin Health report?
Austin Health reported 30K+ patients using COVID Care remotely; 300K+ patients, staff and visitors screened for COVID-19; 75% patient engagement success rate, according to its customer story published by Databricks.
Which platform and technologies did Austin Health use?
Austin Health used Databricks on Azure, including Delta Lake.
How do these results compare with other healthcare & life sciences programs?
See our healthcare & life sciences benchmark for median cost reductions and speed-ups across published results in the industry.
Source
Customer story published by Databricks: Combating COVID-19 with data and ML (opens databricks.com in a new tab) on databricks.com. Figures as published, retrieved 27 October 2026. The summary above is Metric Oak's own. This is not a Metric Oak engagement.
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