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Retail & ecommerce · Databricks

Flaconi: Personalizing the beauty product shopping experience with data and AI

Public case study · not a Metric Oak engagement

Millisecond predictions for real-time recommendations
300
Faster time-to-market for new models
200x
Reduction in staff costs
40%

What happened

The story in brief

A European online beauty retailer with a large catalogue struggled with streaming data volumes and costly infrastructure. On Databricks it built a platform for real-time recommendations and brought new models to market far faster.

How it compares

  • 200x faster time-to-market for new models, against a median speed-up of 10x across 8 retail & ecommerce results.
  • 40% reduction in staff costs, against a median reported cost reduction of 50% across 16 retail & ecommerce results.
See the full retail & ecommerce benchmark

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AI-ready data

Governed, retrievable data for GenAI, RAG and agents. Senior engineers, fixed scope, measured results.

  • Retail & ecommerce · Databricks

    84.51

    62M

    Households served

  • Retail & ecommerce · Databricks

    Ahold Delhaize

    50%

    Cost reduction

  • Retail & ecommerce · Databricks

    Air Miles

    80TB

    Of retail consumer data ingested to support the AIR MILES Reward Program

Related insights

Frequently asked questions

What results did Flaconi report?

Flaconi reported 300 millisecond predictions for real-time recommendations; 200x faster time-to-market for new models; 40% reduction in staff costs, according to its customer story published by Databricks.

Which platform and technologies did Flaconi use?

Flaconi used Databricks on AWS, including Delta Lake, MLflow, Tableau.

How do these results compare with other retail & ecommerce programs?

200x faster time-to-market for new models, against a median speed-up of 10x across 8 retail & ecommerce results. 40% reduction in staff costs, against a median reported cost reduction of 50% across 16 retail & ecommerce results.

Source

Customer story published by Databricks: Personalizing the beauty product shopping experience with data and AI (opens databricks.com in a new tab) on databricks.com. Figures as published, retrieved 27 October 2026. The summary above is Metric Oak's own. This is not a Metric Oak engagement.

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