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Retail & ecommerce · Databricks

Natura: Leading the way in impact measurement and management

Public case study · not a Metric Oak engagement

Faster production and time to insights of ESG impact
16x
Reduction in manual data processing for better strategic analysis
90%
Increase in data granularity for more precise insights
17x

What happened

The story in brief

A Brazilian cosmetics company known for sustainability needed better ESG impact reporting. Automating the data work on Databricks made ESG insight much faster to produce, more detailed and less manual.

How it compares

  • 16x faster production and time to insights of ESG impact, against a median speed-up of 10x across 8 retail & ecommerce results.
See the full retail & ecommerce benchmark

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AI-ready data

Governed, retrievable data for GenAI, RAG and agents. Senior engineers, fixed scope, measured results.

  • Retail & ecommerce · Databricks

    84.51

    62M

    Households served

  • Retail & ecommerce · Databricks

    Ahold Delhaize

    50%

    Cost reduction

  • Retail & ecommerce · Databricks

    Air Miles

    80TB

    Of retail consumer data ingested to support the AIR MILES Reward Program

Related insights

Frequently asked questions

What results did Natura report?

Natura reported 16x faster production and time to insights of ESG impact; 90% reduction in manual data processing for better strategic analysis; 17x increase in data granularity for more precise insights, according to its customer story published by Databricks.

Which platform and technologies did Natura use?

Natura used Databricks, including Unity Catalog, Delta Lake, Lakeflow, Databricks SQL, Genie, Tableau.

How do these results compare with other retail & ecommerce programs?

16x faster production and time to insights of ESG impact, against a median speed-up of 10x across 8 retail & ecommerce results.

Source

Customer story published by Databricks: Leading the way in impact measurement and management (opens databricks.com in a new tab) on databricks.com. Figures as published, retrieved 27 October 2026. The summary above is Metric Oak's own. This is not a Metric Oak engagement.

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